Refund Policy
Last updated: 9/18/2026
1. 30-Day Money-Back Guarantee
We stand behind the quality of our hosting services. If you are not completely satisfied with our shared hosting, VPS hosting, or WordPress hosting within the first 30 days of your purchase, you are eligible for a full refund.
2. Non-Refundable Items
Please note that certain services are strictly non-refundable once activated. These include domain registrations, domain transfers, SSL certificates, and any custom web design or digital marketing services once work has commenced.
3. How to Request a Refund
To request a refund under our 30-day money-back guarantee, please contact our billing support team through your customer portal or via email. Requests are typically processed within 3-5 business days.
4. Cancellations After 30 Days
If you choose to cancel your services after the initial 30-day period, no prorated refunds will be issued for the remainder of your billing cycle. Your service will remain active until the end of your current billing period.